Customer Service & Information Clerk
The objective of this program is to provide the student with opportunities to acquire and apply the knowledge of customer service and information skills to meet the demands of today’s business.
Career Opportunities
Careers which correspond to the skills learned include:
- Complaint clerk
- Courtesy receptionist
- Customer service representative
- Information clerk
- Inquiries clerk
- Library clerk
- Order and payment clerk
Duties & Responsibilities
- Respond to telephone and in-person complaints and inquires.
- Provide information regarding an organization’s goods, services and policies.
- Enter orders, verify shipment and send out invoices.
- Trace orders from intake to shipment and troubleshoot delays and problems.
- Receive payments and process information required for the provision of services.
Request More
Information Now
Free English Class
