Insurance Advisor

This program at Academy of Learning Toronto provides students with the necessary skills and knowledge required to work in the insurance industry in a variety of different capacities, and may include careers within a call centre environment. It prepares students to write the provincial licensing examination. In addition, the program introduces students to different practices and positions within the industry. Students also gain skills and experience in using the most commonly used insurance database and quoting software in Canada.

Career Opportunities


Recent studies indicate a shortage of qualified candidates across the country. A huge demand is expected over the next few years. Careers that correspond with the skills learned in this program include:

  • Account Manager
  • Claims Assistant
  • Customer Service Representative
  • Insurance Advisors
  • Insurance Agent
  • Insurance Broker
  • Sales Representative
  • Underwriter Assistant
  • Underwriter

Career Opportunities


Insurance Advisors work in an environment that ranges from administrative to technical work. The insurance industry expects individuals to uphold their professionalism. Their duties may include:

  • Answering inquiries from customers both on the telephone and in person.
  • Providing information on the organization’s products and services.
  • Processing miscellaneous documentation.
  • Updating and extracting client data.
  • Maintaining updated and confidential files.
  • Ensuring accurate documentation of all transactions.
  • Completing forms.
  • Using relevant software applications proficiently.
  • Communicating clearly with customers and colleagues.
  • Working effectively in a business office.


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Academy of Learning Toronto Insurance Programs: Insurance Advisor
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